Billing and credits for Listd are offered by Swapila, LLC. We align billing with observable outcomes wherever possible — unsuccessful generations restore the credits deducted for that run in the product flow documented in Billing.
Subscription
Subscriptions are billed monthly or annually at the cadence you pick at checkout. Annual plans carry a discount versus paying month-to-month and grant the full year's credits up front, which expire at the next annual renewal.
Plan upgrades and monthly-to-annual switches may grant prorated credits reflecting the marginal increase in allowance versus your previous plan — not a blanket re-grant of full quotas on each change unless stated in-app.
Plan downgrades and annual-to-monthly switches take effect at the next renewal so you keep the allowance you already paid for; previously granted subscription credits typically remain usable through the remainder of their period except where fraudulent use is detected.
Top-ups
Credit packs are only available while you have an active subscription. They generally do not expire while your account stays in good standing but are consumed FIFO against generations. Chargebacks trigger account review.
Refund requests
If billing did not behave as advertised in the checkout or confirmation surfaces, reach out with timestamps and screenshots. Duplicate charges, failed fulfillment with missing credits despite successful payment, and wrongful lockouts receive priority investigation.
Questions? Email support@swapila.com and include “Listd” in the subject.